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Thứ Năm, 21 tháng 6, 2012
Job experience
Career Highlights
- Setup, Configuration EBGP, IBGP, IGP, VPN, PPPoE Server on Router Cisco.
- Configuration Cisco ASA, Firewall Juniper, Firewall Fortinet, Switch ZTE, Switch Rubytech, Wireless Ruckus, Draytek.
- Being familiar with features on Switch Layer2/Layer3 (MVR, QoS, DHCP snooping, DHCP relay, port security, Radius, IGMP snooping/proxy, VLAN tag/double tag, STP/MSTP, LACP, HSRP, VRRP,...).
- Have good knowledge of softwares to manage devices through TR-069, SNMP.
- Have knowledge of Video conference Lifesize, Polycom. Installing, configuration IP PBX such as Asterisk, TrixBox
- Configure and research ISA, Windows Server.
- Independent thinking, analyzing and solving problems well.
- Good troubleshooting skills in complex software and hardware network problems.
- Good telephone technique skills
- Have much experience in compiling the document for tender.
Work Experience
from 3/2013 to 5/2013, I work for an ISP, Minh Tu Telecom(MTT).
Title: Network Infrastructure Operation Engineer
Responsibility:
- Installing leaseline for customers on Cisco 6509, Cisco 2921, including Routing protocols such as BGP, EIGRP.
- Supporting customers as an IT service, administrating Cisco ASA 5520.
- Troubleshooting issues from customers.
from 7/2007 to 2/2013, I work for An Phat company, a Distributor network products Router Draytek, Switch Rubytech, Access point Alcon, AirLive.
Job function: customer support service.
Title: IT Staff.
IT Manager from 7/2009 - 8/2010
Responsibility:
- Supporting customers by telephone, E-mail, Chat, Teamviewer including in and out of office hours.
- Deploying projects Router, Switch, DSLAM for ISP(EVN, VNPT, FPT, CMCTi, Viettel) and end-user.
- Understanding new features, test Lab, analyzing, and gathering network problems on Routers, Switchs.
- Creating the relationship with customers, updating timely information and providing plans to support for projects.
- Complaining issues to manufacturers.
- Providing network solutions for customers such as Wireless, IPTV system, VPN, Voip, Routing, Firewall.
- Gathering customers’ information, supporting sale department to announce equipments, new features, and solutions.
- Providing the training about new features, products' information, providing solutions for sale deparment and agents every week.
Education & Qualifications
Join a training course about IT solutions for partners global in DrayTekHsinchu, Taiwan.
VnPro Center:
CCSP-Firewall in 6/2013
CCNP Routing in 2/2013
CCNP Switching in 6/2012
HCMC University of Science
completing MCSA course in 2007
Da Lat University
From 09-2002 to 09-2006Computer & Information Systems
Bachelor
Languages: C, C++, C#, ASP.net, HTML, Visual Basic, Visual C++.
Platforms: Windows XP/2000/2003
Basic/Advance Networking, operating system
completing CCNA course at information technology center of Da Lat University
Skills
- I'm keen on solving problems and never give up easily
- Speaking, writing, reading english
- Telephone technique skills.
- Project management.
- Interviewing Skills.
- Presentation skills.
- Customer Service skills.
- Learn quickly, be self-confident and work smoothly under high pressure.
- Be able to work independently and within team
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